Privacy Policy

1. Introduction

At Rayvotech, your privacy is not just a legal obligation — it is a core part of how we operate. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your personal data.

By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy.

Rayvotech is based at 9029 Burt St, Omaha, Nebraska 68114, USA. If you have any questions about this policy, contact us at info@rayvotech.com.

2. Information We Collect

Information You Provide Directly

• Name and contact details (email address, phone number)
• Business name and website URL
• Project details and requirements shared through contact forms or consultations
• Payment information processed through secure third-party payment processors
• Communications including emails, messages, and feedback

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website or source
• Clicks and interactions on our website

Information from Third Parties

We may receive information about you from third-party platforms such as social media, referral partners, or analytics providers that help us understand how people discover and interact with Rayvotech.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Deliver, manage, and improve your project experience
• Process payments and send invoices and receipts
• Send project updates, proposals, and relevant communications
• Analyze website performance and user behavior to improve our services
• Send occasional marketing communications about Rayvotech services, news, and offers — only with your consent
• Comply with legal obligations and protect our legal rights
• Prevent fraud, abuse, and unauthorized access to our systems

We will never sell your personal information to third parties. Ever.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity — to deliver the services you have engaged us for
• Legitimate interests — to improve our services, protect our business, and communicate with prospective clients
• Legal obligation — to comply with applicable laws and regulations
• Consent — for marketing communications and non-essential cookies, where your explicit consent is required

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data.

Types of cookies we use:

• Essential cookies — necessary for the website to function correctly
• Analytics cookies — help us understand how visitors interact with our site (e.g. Google Analytics)
• Marketing cookies — used to deliver relevant content and track campaign performance

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only where necessary:

• Service providers — hosting platforms, payment processors, project management tools, and analytics providers that support our operations
• Professional advisors — lawyers, accountants, or auditors where legally required
• Law enforcement or regulatory bodies — where we are legally required to disclose information
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

All third parties we work with are contractually required to handle your data securely and in accordance with applicable privacy laws.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

• Client project data — retained for 5 years following project completion for legal and accounting purposes
• Inquiry and contact data — retained for 2 years if no project engagement follows
• Marketing data — retained until you withdraw consent or unsubscribe
• Financial records — retained for 7 years in accordance with US tax regulations

When data is no longer needed, we securely delete or anonymize it.

8. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include:

• Encrypted data transmission via SSL/TLS
• Secure access controls and authentication
• Regular security reviews and updates
• Limited access to personal data on a need-to-know basis

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to responding promptly to any security incidents.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to correction — request that we correct any inaccurate or incomplete data
• Right to deletion — request that we delete your personal data where there is no legitimate reason to retain it
• Right to restriction — request that we limit how we process your data in certain circumstances
• Right to data portability — request that we transfer your data to you or a third party in a structured, machine-readable format
• Right to object — object to our processing of your data for marketing or legitimate interest purposes
• Right to withdraw consent — withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at info@rayvotech.com. We will respond to all requests within 30 days.

10. Children's Privacy

Our services are not directed at or intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at info@rayvotech.com and we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. Rayvotech is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information.

We do not sell personal information. To exercise your CCPA rights, contact us at info@rayvotech.com.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services following any updates constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Rayvotech

9029 Burt St, Omaha, Nebraska 68114, USA

📧 info@rayvotech.com

We are committed to addressing all privacy-related concerns promptly and transparently.